Privacy policy

1. Introduction

Instakaam ("we", "our", or "us"), operated by Bellu Technologies Pvt Ltd, is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use Instakaam websites, the staffing app, and vendor tools (AI chat, offer letters, invoices, payslips, salary calculator, XLSheet, and related services).

2. Information we collect

• Contact details such as name, email, and phone number
• Vendor brand memory: company name, logo, address, GSTIN, bank details, and authorized signature when you save them
• Document content you provide for offer letters, invoices, payslips, company profiles, and spreadsheets
• Chat prompts, uploaded files, and generated PDF/Excel outputs
• Payment-related details when you buy a plan (order id, payment id, plan, amount) via our payment partner Razorpay — we do not store full card numbers on our servers
• Technical usage data such as browser, IP, and activity logs

3. How we use information

• To run vendor tools and generate documents you request
• To save brand memory and improve chat continuity after login
• To process plan purchases, invoices, and refunds
• To support onboarding, communication, and payroll workflows
• To improve service quality and platform reliability
• To comply with legal and regulatory obligations

4. Data sharing

We do not sell personal information. We may share data with trusted service providers (for hosting, SMS OTP, PDF rendering, payment processing via Razorpay, and background jobs) and with authorities when required by law. Generated documents remain under your control when you download or send them.

5. Your rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data. Contact us at santhosh@instakaam.co. See also our Refund & cancellation policy.

6. Contact

Bellu Technologies Pvt Ltd
BEML Layout-Brookefield, Bangalore 560066, Karnataka, India
Email: santhosh@instakaam.co
Phone: +91 63638 72089