Instakaam
Refund & cancellation policy
Last updated: August 7, 2026
Clear refund timelines and cancellation rules for Instakaam paid plans (Super, Max, Team, and Enterprise).
1. Overview
Instakaam vendor tools are digital software services operated by Bellu Technologies Pvt Ltd. This policy explains when refunds apply, how to cancel, and how digital access is delivered after payment.
2. Digital delivery (no shipping)
There is no physical product or courier shipping. After successful payment confirmation, plan access is delivered digitally — typically within a few minutes via your Instakaam account / vendor tools login. If access is delayed, contact us and we will restore it promptly.
3. Free plan
The Free plan has no charge. Refunds do not apply to free usage.
4. Paid plans — refund eligibility
- If you were charged incorrectly, or payment succeeded but access was not granted within 24 hours after you reported it, you may request a full refund.
- If you cancel a paid plan within 7 days of the first purchase and have not made substantial use of paid limits, you may request a refund at our discretion after review.
- Refunds are generally not available for renewals after the billing period has started when paid features were actively used.
- Enterprise / custom quotes may follow terms agreed in writing with our sales team.
5. Refund timeline
Approved refunds are processed within 5–7 business days to the original payment method (card, UPI, netbanking, etc.). Bank or payment-provider timelines may add a few extra days before the amount appears in your account.
6. Cancellation
- You may cancel a recurring or renewal intent before the next billing date by emailing santhosh@instakaam.co.
- Cancellation stops future charges; it does not automatically refund the current paid period unless you qualify under section 4.
- After cancellation, you may continue on the Free plan subject to its limits.
7. How to request a refund
Email santhosh@instakaam.co with your registered mobile/email, plan name, payment reference / Razorpay payment id (if available), and reason. We respond within 2 business days.